How to Book – Pilates at Stradbroke Scout Hall.
Your guide to the booking and cancellation process. Chances are you won’t need these instructions but it’s nice to know they’re here all the same.
Please remember to check your class date and time when you book.
Got questions? Please email elliecrozier22@gmail.com 🧡
Bookings are essential! You can book into class as close to the class start time as you like. There are 9 spots available in each class. Mats & props are provided.
Go to the Grounded Yoga homepage.
Here you will find the class schedule. Classes are labelled “Pilates Wake Up: Stradbroke Scout Hall”.
You will find a 7am and 7.50am option for each Saturday that classes are running. Please double check that you’ve got your preferred date and time correct, then hit Book Now.
If it’s your first time on Momence (the booking platform) it’ll ask you to create an account. If you’ve used Momence before, you may be able to simply sign in.
The first time you book a Grounded class you will need to fill in custom info fields about your physical condition and enter your preferred payment method. Stripe secure payment platform stores your payment method on the app to make future bookings quick and easy.
If you’re unable to make it to class, please remember to cancel your booking so that someone else can take your place! Go to your Momence client dashboard, find the class you wish to cancel, click on the 3 dots to the right of the class and hit “cancel yourself”. The process is the same on mobile & desktop. Any dramas, message me and I’ll help you.
When you cancel a class, you may receive an email confirming your cancellation without listing a teacher name, date, time or location – that’s because I manually enter those details on the class template and it doesn’t translate to auto-emails. Don’t worry. Your cancellation has worked.
Late-cancels (within 2 hours of the start of class) and no-shows (if you don’t rock up) forfeit the cost of the class. Early-cancels get a class credit – contact me and I’ll send you a code to claim this credit. Then you can book yourself into your next class at no extra cost.